Privacy policy

Last Updated: July 2026

Dom Formy Sp. z o.o. ("Dom Formy", "we", "our", or "us") is committed to protecting your privacy and processing your personal data in a lawful, transparent, and secure manner.

This Privacy Policy explains what personal information we collect, how we use it, with whom it may be shared, and the rights you have regarding your personal data.

This Policy has been prepared in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the applicable laws of the Republic of Poland.

1. Data Controller

The controller responsible for processing your personal data is:

Dom Formy Sp. z o.o.

Registered Office

ul. Smugowa 34A, 62-400 Słupca

NIP

6671782292

REGON

520665688

Email

domformy@outlook.com

Telephone

+48 794 225 192

2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following information.

Identification Information

  • full name.

Contact Information

  • email address;
  • telephone number;
  • billing address;
  • shipping address.

Order Information

  • order number;
  • purchased products;
  • order history;
  • delivery information;
  • payment status.

Payment Information

Payments are securely processed through Shopify Payments.

Dom Formy does not store or have access to complete payment card details.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;
  • browser type;
  • operating system;
  • device information;
  • preferred language;
  • time zone;
  • basic website usage information.

3. How We Collect Data

We collect personal data when you:

  • place an order;
  • contact our Customer Support team;
  • subscribe to marketing communications;
  • browse our website;
  • use customer account features, if they become available.

Certain technical information is collected automatically through essential cookies.

4. Legal Bases for Processing

We process personal data only where permitted by law, including when processing is necessary for:

  • performing a contract;
  • complying with legal obligations;
  • pursuing our legitimate business interests;
  • obtaining your consent where required.

5. Why We Process Your Data

We use personal information to:

  • process and deliver orders;
  • provide customer support;
  • handle returns and complaints;
  • maintain accounting and tax records;
  • prevent fraud;
  • improve website security;
  • comply with legal obligations;
  • send marketing communications where consent has been provided.

6. Marketing Communications

If you choose to receive marketing emails, we may send information about:

  • new collections;
  • product launches;
  • special offers;
  • seasonal promotions;
  • company news.

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

7. Sharing Your Information

We do not sell your personal data.

Your information may be shared only with trusted service providers that assist us in operating our business, including:

  • Shopify;
  • Shopify Payments;
  • payment service providers;
  • shipping and logistics companies;
  • accounting service providers;
  • legal advisers;
  • public authorities where disclosure is required by law.

These partners process personal data only as necessary to provide their services and in accordance with applicable data protection laws.

8. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Where this occurs, appropriate safeguards are implemented, including Standard Contractual Clauses or other legally approved transfer mechanisms required under GDPR.

9. Data Retention

We retain personal data only for as long as necessary to:

  • fulfil contractual obligations;
  • comply with legal and tax requirements;
  • process returns and complaints;
  • resolve disputes;
  • protect our legitimate business interests.

When retention is no longer required, personal data is securely deleted or anonymised.

10. Your Rights

Under GDPR, you have the right to:

  • access your personal data;
  • request correction of inaccurate information;
  • request deletion of your data where legally applicable;
  • restrict processing;
  • object to certain processing activities;
  • receive a copy of your data in a portable format;
  • withdraw consent at any time where processing is based on consent;
  • lodge a complaint with your local data protection authority.

11. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against:

  • unauthorised access;
  • loss;
  • misuse;
  • alteration;
  • accidental disclosure.

Although we use commercially reasonable security measures, no method of electronic transmission or storage can guarantee absolute security.

12. Children's Privacy

Our website and products are intended only for individuals aged 18 years or older.

We do not knowingly collect personal information from children.

If we become aware that personal data relating to a child has been collected without appropriate legal basis, we will delete it without undue delay.

13. Cookies

Our website uses cookies necessary for the operation of our online store.

Further information is available in our Cookie Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our business practices.

The most recent version will always be published on this page together with the date of the latest revision.

15. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.

Dom Formy Sp. z o.o.

Email

domformy@outlook.com

Telephone

+48 794 225 192

Registered Office

ul. Smugowa 34A, 62-400 Słupca

Cookie Policy

Last Updated: July 2026

This Cookie Policy explains how Dom Formy Sp. z o.o. ("Dom Formy", "we", "our", or "us") uses cookies and similar technologies when you visit https://domformy.org.

By using our website, you acknowledge that cookies may be used as described in this Policy, subject to your preferences where applicable by law.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website.

They help websites function correctly, improve user experience, remember preferences, and provide information about website performance.

2. Types of Cookies We Use

We may use the following categories of cookies:

Essential Cookies

These cookies are necessary for the website to function properly.

They enable features such as:

  • secure browsing;
  • shopping cart functionality;
  • checkout;
  • fraud prevention;
  • website security;
  • session management.

Without these cookies, the online store cannot operate correctly.

Preference Cookies

These cookies remember your preferences, including:

  • selected language;
  • preferred currency;
  • other settings that improve your shopping experience.

Analytics Cookies

Where your consent is required, analytics cookies help us understand how visitors use our website.

They may collect anonymous information about:

  • pages visited;
  • browsing behaviour;
  • website performance;
  • technical errors.

This information helps us improve our website and customer experience.

Marketing Cookies

If enabled with your consent, marketing cookies may be used to display relevant advertising and measure the effectiveness of promotional campaigns.

At this time, Dom Formy does not actively use advertising or remarketing cookies.

Should this change in the future, we will update this Cookie Policy and request consent where required by law.

3. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that support the operation of our online store.

These may include services provided by:

  • Shopify;
  • Shopify Payments;
  • payment service providers;
  • shipping partners;
  • website infrastructure providers.

Each provider processes data in accordance with its own privacy practices.

4. Managing Cookies

Most web browsers allow you to:

  • view stored cookies;
  • delete cookies;
  • block specific cookies;
  • block all cookies;
  • receive notifications before cookies are stored.

Please note that disabling essential cookies may affect the functionality of our website, including checkout and other important features.

5. Consent

Where required by applicable law, non-essential cookies are used only after obtaining your consent through our cookie banner or consent management tool.

You may withdraw or change your cookie preferences at any time using the available cookie settings.

6. Data Protection

Information collected through cookies may constitute personal data under applicable data protection legislation.

Where this occurs, such information is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements, technology, or the way our website operates.

The latest version will always be published on this page together with the date of the latest update.

8. Contact Us

If you have any questions about our use of cookies, please contact us.

Dom Formy Sp. z o.o.

Email

domformy@outlook.com

Telephone

+48 794 225 192

Registered Office

ul. Smugowa 34A, 62-400 Słupca